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Submit a Ticket

Create a ticket for account, billing, or technical issues and receive a detailed response within 12 hours.

Open Ticket
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24/7 Live Chat

Chat in real time with our support agents for immediate troubleshooting and guidance.

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Knowledge Center

Search step-by-step articles, video tutorials, and troubleshooting guides for quick solutions.

Browse FAQs
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Game-Specific Help

Find tailored fixes and optimisation tips for your favourite games to ensure peak performance.

Game Help

Top Questions

How can I recover my account?

Visit the account recovery page, enter your email, and follow the reset link we send you.

Why is my payment failing?

Ensure your card details are correct and authorized for online purchases; contact your bank if issues persist.

Can I transfer games to another PC?

Yes—download installers from your order history and transfer your license key to any compatible device.

What if my game crashes on startup?

Update your drivers, verify game files via your launcher, and disable background apps that may conflict.

How do I contact support for a specific game?

Use the “Game Help” link above to select your title and access dedicated troubleshooting resources.

Game Support Topics