1. Our Commitment to Privacy
We prioritise the confidentiality and integrity of your data. This section outlines how we collect, process, store, and protect your personal information.
- Data Minimisation: We collect only the information necessary to provide and improve our services.
- User Consent: Explicit consent is obtained for data use beyond core platform functions.
- Access Control: Strict role-based permissions prevent unauthorised access.
- Retention: Data is retained only as long as required by law or business need and securely deleted thereafter.
2. Data Security Measures
We implement industry-leading safeguards to protect your account and personal data against threats.
- Encryption: All data in transit is secured via TLS 1.3; sensitive data at rest is AES-256 encrypted.
- Authentication: Support for multi-factor authentication to prevent unauthorized logins.
- Monitoring: Continuous security monitoring and intrusion detection systems in place.
- Incident Response: Formal breach response plan with notification to affected users within 72 hours.
3. User Responsibilities
- Account Protection: Keep your credentials confidential and enable multi-factor authentication.
- Reporting: Notify us immediately of any suspected breach or misuse of your account.
- Secure Environment: Use up-to-date software and avoid public or insecure networks when accessing your account.
4. Information Sharing & Third Parties
We restrict sharing of your personal data to trusted partners under strict agreements.
- Service Providers: Only share data with processors who adhere to comparable security standards.
- Legal Compliance: May disclose data to comply with lawful requests (e.g., subpoenas, court orders).
- No Sale of Data: We do not sell, rent, or lease personal data to third parties.
5. Cookies & Tracking
We use cookies responsibly to enhance functionality and gather aggregated analytics.
- Essential Cookies: Required for core features like login and security checks.
- Performance Cookies: Aggregate data for improving site performance and user experience.
- Opt-out: You may disable non-essential cookies via cookie settings without affecting basic functionality.
6. Children’s Data
We do not knowingly collect personal data from children under 13. If you believe we have inadvertently done so, please contact us for immediate deletion.
7. Updates to These Terms
We may update this policy to reflect changes in regulation or technology:
- Significant changes will be notified via email and platform alerts.
- Continued use after changes indicates acceptance.
- The “Last Updated” date at the top indicates the most recent revision.